Park Info
Everything you need to know before you go — from park hours and accessibility to dining, directions, facilities and more.
Accessibility
Facilities
First Aid
If you require first aid or assistance with any medical needs, please contact Reception or your Farmstay host. For after-hours support, please call Security on 07 5573 8320.
Lost & Found
If you've lost or found something, please visit Guest Services (Located at the Gift Shop upon entry) or you can give them a call on (07) 5588 1607.
Make the most of your day out
Park Info
Find all the essentials for your visit to Paradise Country — hours, location, accessibility, facilities, shopping, and more.
Shows & Presentations Schedule
Plan your day and catch all the shows and presentations during your visit.
Maintenance Schedule
Stay updated with Paradise Country's maintenance schedule. Discover which attractions will benefit from maintenance over the coming weeks.
FAQs
Frequently asked questions at Paradise Country. Find information on facilities, bookings and more.
Shopping
Wildlife Photo Centre
Take a snap with one of your favourite animals. Koalas, dingoes and snakes are all on offer and merchandise is too!
Homestead Gift Shop
Remember your time at Paradise Country with authentic gifts from the Homestead Gift Shop.
Wildlife Photo Centre
Take a snap with one of your favourite animals. Koalas, dingoes and snakes are all on offer and merchandise is too!
Homestead Gift Shop
Remember your time at Paradise Country with authentic gifts from the Homestead Gift Shop.
Contact us
Call Us 13 33 86 NZ: 0800 123 386
Call Centre Hours Monday to Friday: 8 AM – 5:30 PM Saturday: 8 AM – 5 PM Sunday: 8 AM – 4 PM
Email Us We’d love to help. Use the enquiry form below to submit your enquiry and a member of our Guests Services team will get back to you as soon as possible.
Have a Question? Find answers to frequently asked questions.
Send Us An Email
Have a question? Check out our FAQs, or if you can't find the answer you're looking for, email our Guest Services team below. Currently at Paradise Country? Head to Guest Services for faster support.